We collect only what's necessary to run your POS, process orders and payments, provide customer notifications, and improve our service. Data is shared with trusted service providers and integrations you enable.
Laundry360 — cloud POS and operations platform for laundromats.
Business & account data, customer contact & address, order history, payment tokens, and device/usage logs.
support@laundry360.com — contact for data requests and questions.
We collect data needed to operate the service and comply with legal obligations.
To provide core services, secure the platform, communicate with users, and improve features.
Order processing, POS operations, driver routing, receipts, and notifications.
Process payments via third-party gateways and detect fraudulent activity.
Customer support, order updates, marketing (with consent), and transactional emails/SMS/WhatsApp.
Usage analytics, performance metrics, product improvements (aggregated or pseudonymized).
We share personal data only when necessary and under contracts requiring appropriate safeguards:
We use cookies and similar tech for essential functionality, analytics, and performance. Users can manage cookies via browser settings and account controls where provided.
We retain data only as long as necessary to provide services, meet legal obligations, and resolve disputes. Typical retention: transactional records for business/legal purposes (commonly 3–7 years); analytics retained per our schedule and often aggregated/pseudonymized.
We implement administrative and technical safeguards (encryption in transit, access controls, secure hosting). While we strive to protect data, no system is 100% secure; we maintain an incident response plan and will notify affected parties when required by law.
We operate globally. Data may be transferred to countries with different data laws; we use appropriate safeguards such as contractual clauses and compliant providers where required.
Depending on your jurisdiction you may access, correct, export, restrict, or request deletion of personal data. To exercise rights, contact us — we verify requests to protect privacy.
Our services are not directed to children under 16. We do not knowingly collect personal data from children; if we learn we have, we will delete it promptly.
We may update this policy; material changes will be posted with an updated effective date. Minor clarifications may be applied without advance notice.
Controller: Laundry360
Email: support@laundry360.com
For privacy requests or questions, contact the address above. We’ll verify and respond in line with applicable law.
Sign up for a free trial and manage your laundromat with confidence — your data is handled responsibly.